Right of withdrawel
Consumers have a right of withdrawal. A consumer is in accordance with § 13 BGB means any natural person who enters into a legal transaction for purposes that can be attributed mostly neither commercial nor its independent vocational activity.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods; or of the last good, or of the last lot or piece.
To exercise the right of withdrawal, you must contact us:
Fax: +49 6703 961336
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the cancellation
If you terminate your contract, we will refund you all sums we have received from you so far, including shipping costs (except for the additional costs which result from a special type of delivery different from the standard one we offer) immediately and within 14 days at the latest, starting from the day on which we have received a corresponding withdrawal note from you. To refund you the money we shall use the payment method which has been chosen initially by you, if later otherwise has not been explicitly agreed with you. You shall not bear any costs which may arise during these transactions.
We reserve the right to pay a refund only after the goods are received back or after we receive a corresponding proof from you that the goods have been sent, whichever is earlier.
You are to send the goods immediately and, in any case, within fourteen days at the latest starting from the day when you have informed us about your intentions to withdraw from a contract. The deadline is regarded as met if you have sent the goods back before the mentioned period of fourteen days expires.
You shall be responsible for any costs and expenses incurred when shipping the goods back.
You shall pay for the loss in value of the goods only if this loss in value is the result of your misuse of the product, what have been proved during the inspection of its quality and condition as well as of its functions.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
Fax: +49 6703 961336
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*) _____________________
Name of consumer(s) ______________________________
Address of consumer(s)
Signature of consumer(s)
(only if this form is notified on paper)
(*) Delete as appropriate